Copyright © 2020 Flex Health All rights reserved
Last Updated: September 6, 2021
I. Information We Collect
We collect “Personal Information” (information that can be used to contact or identify you, such as your name, address, telephone number, and email address) about our users. In order to use some of the Services offered by FHS, you must register on the Site. Each time you register on the Site, you become a “Registrant.”
Visitors can access and browse certain portions of the Site without disclosing Personal Information, although, like most websites, we collect certain information from your computer or mobile device by automated means when you visit our Site, such as your IP address, software and hardware attributes, usage data and the pages accessed. Visitors who access and browse the Site without registering are Site “visitors.”
A. Information you provide
All Personal Information that you provide to us when registering; posting a profile or other materials, photos, comments, blogs, or contributions; communicating through the Site; discussing locum tenens opportunities over the phone; utilizing our mobile applications; or that you otherwise provide on the Site or by phone, email, or postal mail, will be stored by us. You represent and warrant to us that you have the right and authority to provide us all Personal Information you provide. You may provide us this Personal Information in various ways, including:
1. When registering
Each time you register directly through the Site, we will collect and store all of the information that you provide on our online registration forms, including without limitation, your first and last name, email address, home address or other contact information and phone number.
2. By telephone
You may provide Personal Information to FHS when you contact us or utilize certain Services FHS may offer by telephone. For example, if you call FHS to discuss locum tenens opportunities over the phone, we will collect and store all of the information you chose to provide to us, including but not limited to your name, email address, home address, phone number, financial information, information about the opportunities you seek, and your references.
3. Otherwise through the Site or by telephone, email, postal mail, or chat
You may also provide Personal Information on the Site through other Site features and offerings such as our online communications, groups, blogs, comments, and discussion forums, or you may choose to provide us additional Personal Information by phone, email, postal mail, chat, or contributing or posting any photographs or information to any blogs, comments, discussion forums, or other Site features or posts. We collect and store all of the Personal Information you provide us through these channels. It is your responsibility to obtain consent from references before providing their personal information to us.
B. Information provided by others
1. By third parties that perform background checks
2. By service providers you use in connection with our Services
If you engage a Client or Provider through FHS or the Site, that Client or Provider may provide us Personal Information about you or your affiliates or acquaintances such as information relating to your transactions with them.
3. By other sources
In addition, we may obtain from other sources publicly-available information about you, including demographic data or information about your medical practice and registration.
C. Information you expressly authorize us to collect
We may from time to time request permission to collect Personal Information from or about you.
D. Cookies, Web Beacons and Other Technologies
Like most websites, we and our service providers collect information from your visits to our Site, to help us gather statistics about use and effectiveness, to evaluate the effectiveness of our ads both on and off our Site, to customize your experience on the Site, and to improve the quality of our Services. We do so through the use of various technologies, including cookies and tracking pixels. A cookie is a tiny data file that resides on your computer and allows us to recognize you when you return to the Site using the same computer and web browser. You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use the Site. In addition to cookies, we use tracking pixels or web beacons, which collect certain standard information that your browser sends to our website such as your browser type and the address of the website from which you arrived at our website. Tracking pixels do not identify individual users and the analysis of data obtained by tracking pixels is generally performed on an aggregate basis for site usage analytics, advertising auditing and reporting, and content and advertising personalization.
When you visit our Site or open one of our emails, we may allow authorized third parties to place or recognize a unique cookie, pixel, and/or similar technologies on your browser in order to provide you relevant advertisements as you surf the Internet. These advertisements may be targeted to you based on information these authorized third parties know or infer about you and include in the cookies placed on your browser and/or information about your Internet browsing activities gathered through your browser. Although you may not opt out of receiving online advertisements generally, you may control the collection of data on our site used for targeted advertising during your visits to other websites by sending us an email at firstname.lastname@example.org and requesting that we opt you out of such activities. Please note that this does not opt you out of being served non-targeted advertising. You will continue to receive generic, non-targeted ads.
II. How We Use Information
In general, the Personal Information we collect is used (1) to perform the Services, (2) to help us communicate with you, and (3) to protect the safety and integrity of the Site.
We also use the information we collect to help us improve our Services and customize the user experience, such as by providing targeted useful features and promotions based on the type of Services you seek. We also aggregate the information collected via cookies and similar technologies to use in statistical analysis to help us track trends, evaluate the effectiveness of our ads, and analyze patterns in the use of the Site.
III. How We Share Information
We may share your information with various third parties, as described below. Please review our sharing policy closely, especially with respect to your Personal Information. By using our Site or our Services, you agree to allow us to share the Personal Information you provide to us in the ways described below.
A. With Registered Users
We may share information that is included in your job posting or profile, aside from your contact information, as well as the following registration information: your name, location, specialty, curriculum vitae, license/certification status, and other pertinent information in order to increase your chances of finding a placement or finding the locum tenens Provider you need.
B. With Vendors/Service Providers
We also share Personal Information with vendors we have retained to perform services on our behalf (for example, to provide email services, demographic information, or geo-location information, to perform background checks or verification checks, to process credit card payments, and to send optional SMS messages to mobile phone numbers). These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements.
C. As required by law or for reasons of safety
We may disclose information we’ve collected about you if required to do so by law, rule, regulation, or legal, judicial, or administrative process, or if FHS, in its sole discretion, believes that disclosure is reasonable to comply with the law, requests, or orders from law enforcement, or any other legal process (whether or not such disclosure is required by applicable law), or to protect or defend FHS’s or a third party’s rights or property. We may also disclose information we’ve collected about you for purposes of protecting health and safety.
D. With our affiliates and partners
We may disclose any of the information we’ve collected about you to any of our affiliates or subsidiaries, for the purposes of providing you with the Services, operating the Site, and other commercial purposes. We may also share Personal Information with our business partners in connection with a transaction or in connection with such partners’ potential job postings, placements, or related activities.
E. With Your Consent
We also may share your Personal Information with a third party if you consent to the sharing.
F. Background Checks
FHS may request that one or more background checks be performed on you by third-party consumer reporting agencies with whom FHS contracts for such purposes. FHS assumes no responsibility or liability whatsoever to you or any third party by virtue of requesting any such background check, the performance thereof by the third-party background check vendor, or the results of such background check obtained by the third-party background check vendor. You acknowledge that sensitive material may be included in your background check, and that you are responsible for furnishing your correct contact information to receive such materials.
G. Business Transactions
IV. Your Communications Choices
By registering on our Site, you are consenting to receive certain email communications from us, such as placement or provider information, tips and advice, news and information, customer surveys, and administrative notices.
You may also opt-out of receiving unsolicited marketing calls from us regarding your FHS registration by sending us an email at email@example.com and requesting that we opt you out of such calls.
Your opt-out preferences will take effect within 30 business days of FHS’s receipt of your request.
V. Collection of Information from Children
FHS’s Site and Services are not intended for individuals under the age of 14. Accordingly, FHS does not knowingly collect, either online or offline, personal information from individuals under the age of 14 and if we learn that we have collected personal information on a child under the age of 14, we will delete that data from our systems.
VI. How We Protect Information
We maintain reasonable administrative, technical, and physical safeguards for the Site designed to protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the information we collect through our Site. However, we cannot and do not ensure, guarantee, or warrant the security or privacy of any information (including Personal Information) you transmit to the Site or to us. Your transmission or provision of information, including Personal Information, to the Site or to us is done at your own risk.
VII. Links to Other Websites
Reviewing and Updating Your Information
You may request to receive a copy of all personal data that we hold in relation to you. You may also request to have such data corrected, updated, or removed from our files. However, we may not accommodate any such request if we believe the correction, update, removal, or other action would violate any law, rule, regulation, contractual obligation, or internal compliance or retention requirement. All such requests should be emailed to firstname.lastname@example.org.
California Residents’ Privacy Rights
If you are a California resident, please see our Privacy Notice for California Residents for more information about the personal information we collect, use, and disclose. California Civil Code Section § 1798.83 permits users of the Site that are California residents to request certain information regarding our disclosure (if any) of personal information to any third parties for their direct marketing purposes. If you are a California resident, you may make such a request by sending an email to email@example.com.
Flex Health Solutions, Inc.
1000 North West Street
Wilmington, DE 19801
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